Shipping & Return Policy
- We will process your item ASAP, normally we ship items within 1 to 2 business days. Make sure you provide a clear Australian postal address and your contact details. If you want express delivery, please contact us via email with a complete postal address and we will provide you express post quote.
- Once an item is shipped, we will provide you tracking number. Please remember due to COVID-19 might be courier takes a longer time than expected.
- You can contact us within business hours and quote your order number as a reference. Alternatively, drop us an email at, firstname.lastname@example.org
- In the metro areas normally, standard shipment takes 5 to 7 days, but the remote areas it can take longer. The best way is keep tracking your item with provided details.
We have 07 days peace of mind return policy if you comply with listed below conditions.
1. Complete a return request via our website and wait for a return authorization number to be issued.
2. Returning item must be in resell able condition.
3. Item must not be used or damaged and should be in original packing.
4. Share courier tracking number via email to email@example.com
5. Refund will be issued after the item arrived at our warehouse and satisfy
all given terms and conditions
6. In all cases customer is responsible to pay his return postage and provide the tracking number.
If still you further questions please don’t hesitate to reach us on firstname.lastname@example.org
If you have received the wrong item due to packing and handling error,
please contact us immediately to address the situation.