Terms & Conditions

1. General

Your access to and use of the Site, including your Orders and purchases of Products through the Site, is governed by these terms and conditions and our Privacy Policy.

2. Compliance

2.1 By using the Site to browse, select and purchase Products, you agree with us to be bound by, and comply with, these terms and conditions.

2.2    You agree to comply with all relevant laws relating to your use of the Site and your placement of any Order through the Site.

2.3    You agree not to use any data listed on the site for commercial purposes e.g. through price or information scraping.

2.4     You agree not to use the Site for any purpose that is fraudulent, unlawful or otherwise prohibited by these terms and conditions. You may access the Site for your own personal use but otherwise neither the Site nor any material on it, maybe altered, modified, reproduced, transmitted or distributed without our prior written consent.

2.5    While using this Site, you may not:

a. breach any laws, infringe a third party’s rights or act contrary to any relevant standards or codes or make any fraudulent enquiries, purchases or requests;

b. use the Site in a manner or way, or post to or transmit to or via the Site any material which interferes with other users or other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Site, or post any spam, unsolicited or bulk electronic communications;

c. use another person’s details without their permission or impersonate another person;

d. post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;

e. tamper with or hinder the operation of the Site;

f. knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Site;

g. use any robot, spider, site search and retrieval application or other mechanisms to retrieve or index any portion of the Site;

h. modify, adapt, translate or reverse engineer any portion of the Site;

i. remove any copyright, trademark or other proprietary rights notices contained in or on the Site;

j. create accounts by automated means or under false or fraudulent pretences;

k. violate the security of any computer or other network or engage in illegal conduct;

l. take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;

m. use the Site other than in accordance with these terms and conditions;

n. use the Site if you are not able to form legally binding contracts, are under the age of 18 or are suspended from using the Site;

o. fail to pay for Products ordered using your login;

p. transfer your login to another party without our consent;

q. harvest or otherwise collect information about other customers, including email addresses, without their consent; or

r. attempt any of the above acts or engage or permit another person to do any of the above acts.

3. Your Account

3.1    You must be 18 years or older to purchase Products through the Site. We reserve the right to refuse service, terminate accounts and/or remove or edit content if we, acting reasonably, deem that you are acting in breach of these terms and conditions or are using the Site in a fraudulent or improper manner. We also reserve the right to otherwise cancel Orders in accordance with clause 9.1.

3.2    You:

a. must ensure that only authorised users have access to your computer and ensure that your login and password that is used to access the Site and the details of your account are kept in a safe and secure manner;

b. must notify us through Customer Service on admin@mylittlestore.com.au during Contact Hours if you are or become aware that there is or has been an unauthorised use of your login and password or account, or any other security breach relating to your account;

c. must promptly advise us of any changes to your information provided to us as part of the customer registration process

d. must provide us with your date of birth where a relevant law requires us to obtain or verify your date of birth before we agree to supply that Product to you;

e. are responsible and liable for any person that uses your login and password to Order Product(s) through the Site;

f. agree that we may charge you for all Products that have been ordered using your login and password through the Site

4. Placing an Order

4.1    You may purchase Products by selecting and submitting your Order through the Site in accordance with these terms and conditions.

4.2    Any Order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (excluding delivery and other charges) at the time you place the Order, on the terms and conditions, set out in these My Little Store Terms and Conditions.

         4.3    We may ask you to provide additional details or require you to confirm your details to enable us to process any Orders placed through the Site.

         4.4    You agree to provide us with current, complete and accurate details in response to requests by us, to you, for information.

5. Acceptance or rejection of an Order

5.1    In certain circumstances, your Order may be rejected, such as where the requested Product is not available or if there is an error in the price or the product description posted on the Site.

5.2     For each Order accepted by us, we will supply the Products in that order to you in accordance with these terms and conditions.

5.3   If we reject an Order for Products placed through the Site, we will endeavour to notify you of that rejection at the time you place the Order or within a reasonable time after you submit your Order.

6. Delivery of Products

6.1    We will only deliver Products ordered through the Site to a location where our couriers deliver. We or our carrier may need to contact you to arrange a delivery date for certain products. We only deliver to addresses in Australia.

7.  Cancelling or refunding an Order

7.1   Orders will only be cancelled if it hasn’t been dispatched yet. If you would like to cancel an order while in delivery. You will have to send back the package unopened and in reselling condition. The return delivery fee will be paid in full by the customer.

7.2   You are expected to measure your trailer before placing an order with us. Orders will not be refunded if it doesn’t fit as a lack of care has been shown. This includes protruding latches and hinges.

7.3   If you have received the wrong item due to packing and handling, please contact us immediately to address the situation.

8. Prices, fees and charges

8.1    We will charge you, and you agree to pay the purchase price of each Product that is ordered, the Delivery Fee and any other fees and charges set out in these terms and conditions.

8.2    All prices and Delivery Fees on the Site are in Australian dollars (AU$). We reserve the right to alter prices and Delivery Fees for any reason at any time before you place your order.

9. Payment methods

9.1    You may pay the fees and charges for an accepted Order with any of the following payment methods and such other payment methods as specified on the Site from time to time:

a. Visa;

b. MasterCard;

c. American Express;

d. Debit cards displaying a Visa or Mastercard logo; and or

e. PayPal;

9.2    If we are unable to successfully process your nominated payment method for an Order that has been accepted by us, then we may cancel your Order.

10. Termination

10.1    We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these terms and conditions and:

a. the breach cannot be remedied; or

b. you fail to remedy the breach within 10 days of our notice to you of that breach; or

c. if there is an emergency.

10.2    We may stop making the Site (or any part of it) available without prior notice. If so, any orders that we have accepted will not be affected unless the Products that have been ordered are no longer available or we are prevented from supplying the Products, in which case, we will notify you and we will refund you all valid payments received by us for those Products.

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